Your AI receptionist that never misses a call.

An AI voice assistant is software that answers phone calls using natural language processing, just like a human receptionist. When someone calls your business number, the AI picks up instantly, understands what the caller needs, answers questions from your knowledge base, and can take actions like booking appointments or sending follow-up emails. Ahoy uses advanced speech models to hold natural two-way conversations in real time.

Ahoy is priced per engagement, with plans tiered by the call minutes you need each month: Starter (150 minutes), Growth (400 minutes), and Professional (800 minutes). There are no setup fees, and every plan includes an Australian phone number (+61). Contact us for a quote matched to your call volume. By comparison, a full-time receptionist in Australia costs $55,000 to $65,000 per year.

Yes. Ahoy can check calendar availability and book appointments in real time while on the call. It integrates with Google Calendar and popular booking systems, so callers get confirmed straight away without any back-and-forth. After the call, the booking details are logged to your CRM or sent via email.

If Ahoy encounters a question outside its knowledge base, it lets the caller know and offers to take a message or transfer the call to your team. You receive an instant notification via Telegram, email, or SMS with the caller's details and a transcript, so you can follow up quickly. When Ahoy doesn't know, it says so rather than improvising an answer.

Most businesses are live within 24 to 48 hours. We build your custom voice assistant from your website and business information, configure the phone number, and test everything before going live. There is no technical setup required on your end; we handle the entire process.

Yes. Every Ahoy plan includes a dedicated Australian phone number (+61). You can forward your existing business number to it, or use the new number directly. We use Twilio SIP trunking for reliable Australian telephony with crystal-clear call quality.

A chatbot handles text-based conversations on your website or messaging apps. An AI voice assistant handles actual phone calls with real-time speech: it listens, speaks, and responds naturally like a human. Ahoy is purpose-built for inbound phone calls, not web chat. It understands Australian accents, handles interruptions, and maintains natural conversation flow.

Yes. Ahoy integrates with Google Sheets, HubSpot, Slack, Gmail, Telegram, and Google Calendar out of the box. After every call, a structured summary with caller details, call outcome, and transcript is automatically logged to your chosen platform. Custom integrations with other CRMs or tools can be set up on request.

Yes. All call data is encrypted in transit and at rest. We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). Call recordings and transcripts are stored securely and only accessible to you. We do not sell or share your data with third parties.

AI voice assistants are used across trades (plumbers, electricians, HVAC), automotive services (car washes, window tinting, motorcycle tours), security companies, healthcare practices, real estate agencies, and professional services firms. Any business that receives inbound phone calls and wants 24/7 coverage without hiring staff can benefit from an AI voice assistant like Ahoy.

Completely. Every Ahoy voice is built with a custom prompt tailored to your business: your brand voice, your services, your FAQ answers, and your call handling rules. You choose the voice persona, greeting message, and how Ahoy responds to different scenarios. We can update the prompt at any time as your business evolves.

A full-time receptionist in Australia costs $55,000 to $65,000 per year in salary alone, plus superannuation, leave, and training. Ahoy runs at a small fraction of that and works 24/7 including weekends, public holidays, and after hours, with no sick days and instant scalability. Contact us for a quote matched to your call volume.

An AI phone answering service uses artificial intelligence to answer your business phone calls automatically. Unlike a voicemail or IVR menu, it holds a natural two-way conversation with the caller: answering questions, taking messages, capturing lead details, and booking appointments. Ahoy is an AI phone answering service built specifically for Australian businesses, available 24/7 and priced by call volume.

A virtual receptionist AI like Ahoy handles calls the same way a human receptionist would: greeting callers, answering FAQs, booking appointments, and taking messages. It works 24/7, never takes sick days, and costs a fraction of the price of a human receptionist, who runs $55,000 to $65,000 per year in Australia. The AI is also perfectly consistent on every call and can handle multiple calls simultaneously.

Yes. Ahoy by Akima Automations is purpose-built as an AI answering service for Australian small businesses. It includes a dedicated Australian phone number (+61), understands Australian accents and terminology, and plans are tiered by call volume with no setup fees. It is used by trades businesses, dental practices, real estate agents, legal firms, and other businesses across Australia.