Enterprise decision intelligence
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How has average time to restore moved across the last six months, by region?
Network Operations Analystnow
Scope [measured] Sample fault ledger, March to August 2026, three regions. Time to restore is the mean hours from a logged fault to service restored, per region and month. [1]
Headline [measured] Metro improved from 6.8 to 5.4 hours. Regional worsened from 9.1 to 11.6 hours, with the sharpest step in June (9.2 to 11.1). Remote improved from 14.2 to 11.9 hours after an April peak of 15.1. [1]
Interpretation [inferred] Regional's June step coincides with the storm cluster recorded in the regional review, and the July contractor handover did not recover it. Remote's improvement follows the new spares depot coming online in May. [2] [3]
Caveat [measured] These are means, not medians. Two long outages in Remote pull April up, so the Remote peak overstates a typical fault that month. [1]
Sources[1] Fault ledger, FY26 (sample)[2] Regional ops review, June (sample)[3] Field contractor register (sample)
Mean time to restore, hours, by region, March to August 2026
| Region | Mar | Apr | May | Jun | Jul | Aug | Change |
|---|---|---|---|---|---|---|---|
| Metro | 6.8 | 6.5 | 6.1 | 6.3 | 5.7 | 5.4 | -1.4 |
| Regional | 9.1 | 9.4 | 9.2 | 11.1 | 11.4 | 11.6 | +2.5 |
| Remote | 14.2 | 15.1 | 13.8 | 13.3 | 12.4 | 11.9 | -2.3 |
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- 01
Identify a decision worth improving
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- 02
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- 03
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- 04
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